Tech Support
Activating Your Computing Accounts
To activate your Computing Accounts, go to http://accounts.uncg.edu.
Click on New Account Requests link.
On the next page, click on the link for Activate Your Default Accounts.
When activating your accounts, you will be asked to enter your University ID. You will also be asked to enter your name and birthday.
As you set up your accounts, you will asked to select and answer a security Challenge Question (e.g. mother's maiden name, first school attended, or town of birth). You will be required to answer this question when you reset your password.
If you ever want to change your Challenge Question, see the Personal Information section of UNCGenie, which can be accessed through UNCG University Website or Campus Pipeline's School Service.
After you have completed the entire process for setting up your accounts, you will see a confirmation screen on your computer which shows your UNCG username. Please print this for your records.
Your username for your other three UNCG accounts is the same, but each has separate passwords.
The Novell password expires every 90 days. You will receive an email reminding you to change it.
Username
For all accounts, your UNCG username is composed of your first initial, middle initial, and the first six letters of your last name (e.g., if your name is James Walter Dickerson, then your UNCG username would be jwdicker).
Tip: There may be others who have the same initials and last name as you. Therefore, you must refer to the document you printed when you first set up your account to verify that your UNCG username follows the formula described above. For example, suppose both James Walter Dickerson and John Wade Dickerson attended UNCG-the UNCG username of jwdickers is already taken, so John Wade Dickerson's UNCG username would be jwdicker2.
Account |
Novell Netware / Blackboard / UNCG email |
Unix |
Password |
Your Novell Netware / Blackboard password is first set to USERxxxx (xxxx is the last four digits of the Student ID). Tip: Your original USERXXXX Novell Netware / Blackboard password is only good for 20 log-ins. Therefore, you should change it immediately after you activate your accounts the first time (instructions follow in Section V). |
Student ID and Birthday forwards (combined with no spaces or dashes) |
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